Reference

How bajibat Handles Your Personal Information

Your account data belongs to you. We collect only what we need to run your account, process payments through bKash, Nagad, or Rocket, and keep your sessions secure. Access and eligibility depend on your local law and eligible region.

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about your data, want to correct information on your account, or need to request deletion, our support team handles privacy queries directly. Responses are sent to the contact address on your account.

Team online

Live Chat

Open the chat widget from any page on bajibat. Privacy queries are routed to the account team and handled during support hours.

Email Support

Write to our support address from your registered email. Include your account username so we can locate your data record without delay.

Account Settings

Log in and go to Account Settings to review the personal details we hold, update your contact information, or submit a data access request directly.

What We Collect and Why

bajibat Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, contact details, and the payment method you use — whether that is bKash, Nagad, or Rocket. This information is used to verify your identity, process deposits and withdrawals, and keep your account secure. We do not sell

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your personal data to third parties. Transaction records tied to your bKash or Nagad wallet are retained for the period required by applicable financial regulations in your eligible region. Device data — browser type, IP address, session timestamps — is logged to detect unusual access patterns
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and protect your account from unauthorised use. If you contact our support team, that conversation is stored so we can follow up accurately. You can request a summary of the data we hold on you at any time through the account settings page or by writing
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to our support channel. Availability of certain features depends on your local law and the region from which you access the platform.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply encryption at rest and in transit across all account and payment data. Your bKash, Nagad, and Rocket wallet details are never stored in plain text on our servers. Session tokens expire automatically after inactivity, and any login from an unrecognised device triggers an OTP verification step before access is granted.

Encryption in Transit

All data moving between your device and our servers is encrypted via SSL. This covers login, payment confirmation, and account update requests without exception.

OTP Account Access

Logging in from a new device requires a one-time code sent to your registered number. This step prevents unauthorised access even if your password is compromised.

Retention and Deletion

We keep your data only as long as your account is active or as required by applicable regulations. You can request account closure and data deletion through support.

Who Can Access Your Data

Only authorised bajibat staff with a direct operational need can view account records. Payment data tied to bKash, Nagad, or Rocket is handled under strict internal access controls.

Privacy Questions Answered

These are the questions we hear most often about how your data is handled on bajibat. If your question is not here, reach us through live chat or email.

We collect your name, email address, phone number, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also logged for security purposes.

We do not sell your data. We share only what is required with payment processors like bKash, Nagad, and Rocket to complete transactions, and with regulatory bodies where local law requires it.

Account data is retained while your account is active. After closure, we keep records for the period required by applicable financial regulations in your eligible region, then delete them.

Log in and go to Account Settings, or contact support by email from your registered address. We will provide a summary of your stored data within a reasonable timeframe.

Yes. Submit a deletion request through Account Settings or via email support. We will process it in line with our retention obligations and confirm once your data has been removed.

Wallet identifiers are encrypted at rest and never stored in plain text. Payment confirmations go through the respective wallet app — your PIN stays entirely within bKash, Nagad, or Rocket.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions InfoAbout Us

How bajibat Handles Your Personal Information

Reach Us About Your Privacy

Live Chat

Email Support

Account Settings

How We Protect and Manage Your Data

Privacy Questions Answered

01 What personal data does bajibat collect when I open an account?

02 Does bajibat share my data with third parties?

03 How long does bajibat keep my account data?

04 How do I request a copy of the data bajibat holds on me?

05 Can I ask bajibat to delete my personal information?

06 How does bajibat protect my bKash or Nagad payment details?

Privacy Policy

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